Terms and Conditions

Last Updated: [5th January 2026]

These Terms and Conditions govern your access and use of our website [ https://spotlightpublishers.co.ke ], including the purchase of books and related products. By using our site, you agree to these Terms.

1. Acceptance of Terms

By accessing or purchasing from our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian, and you agree to be bound by these Terms and Conditions.

2. Products and Descriptions

We sell print books, e-books, publishing services, and related products.
We strive to provide accurate descriptions, images, and pricing.
Product colours, cover designs, or formats may vary slightly from images shown.
We reserve the right to modify or discontinue any product without prior notice.

3. Ordering & Payment

All orders placed through our website are subject to acceptance and availability.
Prices displayed are in [Kshs] and inclusive/exclusive of taxes as indicated.
We accept payments via [Mpesa, Visa, Mastercard, PayPal, etc.].
Once an order is placed, you will receive a confirmation email.
We reserve the right to refuse or cancel any order for fraud prevention, pricing errors, or stock issues.

4. Shipping & Delivery

Delivery timelines vary depending on your location and courier methods.
Shipping fees, if applicable, will be shown at checkout.
Risk of loss passes to the customer after the order is handed over to the courier.
We are not responsible for delays caused by courier services, customs, weather, or unforeseen events.

5. Returns, Refunds & Exchanges

Print Books: Can be returned within [number] days if damaged, defective, or incorrect.
E-books & Digital Downloads: Non-refundable once delivered.
Returned items must be unused and in their original packaging.
Refunds are processed within [90] days after we receive the returned item.

6. Intellectual Property Rights

All content on this site—including text, graphics, book descriptions, logos, and images—is owned by [Spotlight Publishers Limited] or its licensors.
You may not copy, reproduce, distribute, or use any content without our written consent.
Books, e-books, and digital files purchased from us are for personal use only and may not be resold or reproduced.

7. User Accounts

You may need to create an account to access some services.
You are responsible for maintaining confidentiality of your login details.
We reserve the right to suspend or terminate accounts for misuse or violations.

8. Prohibited Activities

You agree not to:

Use the website for illegal or fraudulent activities.
Interfere with the site’s security or performance.
Copy or reproduce any digital products.
Upload harmful code or engage in hacking attempts.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from use of our website or products.
Our maximum liability is limited to the amount paid for the product purchased.

10. Privacy Policy

Your use of the site is also governed by our Privacy Policy, which explains how we collect and use your data.

11. Third-Party Links

We may include external links for convenience. We do not control or take responsibility for the content or policies of third-party sites.

12. Changes to Terms

We may update these Terms at any time. Any changes will be posted on this page with a revised “Last Updated” date.

13. Governing Law

These Terms are governed by the laws of Kenya, and any disputes shall be resolved in the courts of Kenya

14. Contact Information

For questions or concerns regarding these Terms and Conditions, contact us at:
Email: info@spotlightpublishers.co.ke
Phone: +254-20-4441345 / +254-20-4441622 /+254-715-782341 / +254-707-909900
Address: Devan Plaza, 2nd Floor, Chiromo Road, Westlands